This website, oldmercworkshop.co.za, is operated by Chadvw14. The site owner is the data controller for the personal information you provide when using this site. This privacy notice explains how we handle your data in compliance with the GDPR and applicable privacy law.
This site is built and hosted using Tilkly, a website builder platform. Tilkly acts as a data processor on our behalf.
Who We Are
The data controller for this website is:
Chadvw14
Email: chadvw14@gmail.com
Website: oldmercworkshop.co.za
Data We Collect
We collect personal information only when you voluntarily submit it through a form on this website. This may include:
- Full name and email address
- Phone number
- Message, inquiry, or description of your request
- Appointment date and time preferences
- Any other details you choose to provide in a free-text field
- Your privacy consent statement, consent version, privacy URL, and consent timestamp
- Your optional marketing preference (opt-in or opt-out)
We also collect limited technical data when you visit or submit a form (for example IP address, browser type, referring URL, page visited, and a one-way IP hash used for abuse prevention). No personal profiles are built from this data.
How We Use It
- To respond to your inquiry, booking, or service request
- To deliver the service or information you asked for
- To improve this website and understand visitor behaviour at an aggregate level
- To verify anti-bot checks when Google reCAPTCHA v3 is enabled
- To comply with legal obligations
Storage & Security
Form submissions are stored securely by Tilkly in an encrypted database hosted on Google Cloud infrastructure within the European Union or the United States. All data is encrypted in transit (TLS 1.2+) and at rest (AES-256). Access is restricted to authorised personnel only.
If anti-spam protection is enabled, form submissions are checked using Google reCAPTCHA v3 before acceptance. You can read Tilkly’s own privacy policy at tilkly.com/privacy.
Cookies
This site uses a small number of essential cookies required for it to function correctly:
- sb-lang — stores your language preference (expires after 1 year)
- Session cookies used for form submission security (expire when you close your browser)
We do not use advertising or tracking cookies. Analytics data (page views) is collected without personally identifiable information.
Data Retention
By default, form submissions are automatically deleted when they are older than 7 days. Data may be retained longer in limited cases, including an active service request, dispute handling, fraud investigation, or when required by law. When retained longer, data is kept only for as long as the specific purpose requires.
Your Rights
Depending on your location, you may have the following rights under applicable privacy law (including the GDPR and UK GDPR):
To exercise any of these rights, contact us using the details below. We will respond within 30 days. If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.
Contact
For privacy-related questions, requests, or complaints, please contact the website operator:
Chadvw14
Email: chadvw14@gmail.com
Website: oldmercworkshop.co.za